Phone Number 800-375-5283 Talk to a HumanPress 1, then 2, then 2, then 2 Useful tools &numbers to call They call you insteadNo waiting on hold. Before calling, write down the phone date and time. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. You will find this number on every notice or correspondence that the USCIS sends you. If you dont have access to your receipt number. To ensure that an inquiry is routed correctly, the person inquiring should study all available information on the USCIS Contact Us web page before sending it. +1 (800) 375-5283. You can also access other USCIS services. Email myE-Verify: myEVerify@uscis.dhs.gov. Enjoy the rest of your day" and they disconnected me. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. Press 2 if you cant locate your receipt number. Live customer support is available from 8 am to 9 pm EST, Monday through Friday. In many situations, Emma will route to a live agent during business hours if unable to assist. Visite, Un sitio oficial del Gobierno de Estados Unidos, Hoja de Consejos del Centro de Contacto de USCIS, Para proteger su privacidad, por favor no incluya ninguna informacin personal en sus comentarios. Accessibility issue? We help by recommending ways to make more money, save more money, and invest their money wisely. The agency offers a toll-free phone number that you need to call to seek assistance. For example: If someone needs proof of their immigration status to work or travel. Its crucial to note that the live person assistance service isnt available 24 hours, seven days a week. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. There are certain fixed hours within which you need to call. Call the USCIS Contact Center. However, some of the content may still be useful, so we have archived the page. Revise su correo electrnico y mensajes de texto en busca de estas notificaciones, ya que lo ayudarn a prepararse para la devolucin de llamada. Review our. The information on this page is out of date. Also, please keep in mind that the phone menu is updated frequently. Also, sign up for Case Status Online to: . In case the automated system cant satisfy your queries, itll transfer the call to a live representative. Secure .gov websites use HTTPS In particular, to check your case status, you will be asked to give your receipt number. Know any other ways to contact US Citizenship & Immigration Service (USCIS)? Los tiempos de espera del Centro de Contacto de USCIS han aumentado por varias razones, incluida la disminucin de los niveles de personal, algo que USCIS trabaja activamente para mejorar. Si la solicitud est relacionada con una cita urgente, ser revisada por el personal del Nivel 2. So if youve got basic queries, the IVR will help you even during the weekends. However, some of the content may still be useful, so we have archived the page. Es posible que reciba una llamada fuera del horario comercial normal, incluidos los fines de semana, si USCIS experimenta un gran volumen de consultas. Broken link? In that case, USCIS will not be able to provide you with an update by email. USCIS aims to respond to non-urgent inquiries within 30 business days. Official websites use .gov If the customer service representative couldnt help you out and find your queries to be urgent enough, then hell transfer the call to an immigration service officer. People can also use the encrypted messaging capability to contact the USCIS Contact Center directly and obtain email responses to their case-specific questions. Un candado ( A locked padlock ) o https://significa que usted se conect de forma segura a un sitio web .gov. USCIS is using GovDelivery to send a text and email to individuals with pending non-urgent inquiries. Questions about E-Verify? Physician Home Loans Guide: How to Get the Loan Easily? The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. In those instances where self-service is available, the IVR will not present an option for a caller to reach live service. Our website gives you several ways to track your case and get answers to your immigration questions. Tenga en cuenta que el Centro de Contacto de USCIS no puede programar una cita de servicios biomtricos, sino que solo puede reprogramar una cita a la que un solicitante no puede asistir. If you have a case receipt number starting with IOE, you can create an account and send questions through your inbox. Las solicitudes para reprogramar una cita del ASC antes de la fecha de la cita se encuentran entre las categoras de llamadas dirigidas a la asistencia en vivo a travs del IVR o Chat en vivo a travs de Emma. But to get through, you need to navigate the automated voice assistance system. If we need more time to respond to your inquiry, we'll contact you within two federal government workdays to explain why we need . Call the USCIS Contact Centertoll-free at 1-800-375-5283. Can't find something? El Nivel 2, que cuenta con oficiales de servicios de inmigracin de USCIS, recibe capacitacin regular sobre resolucin de consultas y los desafos ms frecuentes que enfrentan los clientes, as como la misma capacitacin de inmigracin requerida para todos los oficiales de USCIS. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. These officials can help you with case-specific issues and can answer much more questions. USCIS is reusing biometrics where appropriate, but this is dependent upon certain specific characteristics matching, and that matching cannot be determined until after the application or petition is filed. Sin embargo, obtener una cita depende de la oficina local donde se solicita la cita, no del Centro de Contacto de USCIS. Necesito acelerar mi caso. Comparta informacin sensible slo en sitios web oficiales y seguros. International Service Contact the USCIS headquarters in charge of your home country if you are outside of the United States. Get office status updateshere. Cada caso es nico y algunos casos pueden tardar ms en resolverse. DHS has implemented processes through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and their qualifying immediate family members, may request to come to the United States in a safe and orderly way. Get information on the different application requirements and work options. Potential supporters may begin submitting Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, on behalf of Cubans, Haitians, or Nicaraguans on Jan. 6, 2023. This does not mean that there is a problem with your case. USCIS intenta devolver las llamadas durante el horario laboral normal, pero las llamadas se asignan segn el orden de llegada (en todo el pas) para que el servicio sea puntual. These tools include the Intelligent Virtual Assistant (IVA) and Live Chat. An official website of the USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. The best time to dial USCIS is 8:15 am. Review our. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. Secure .gov websites use HTTPS The USCIS service center operates on a two-tier model. Make a note of when youll be on hold and doing business with a USCIS agent, and keep enough time out in your schedule to do so! A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document. How Do I File An Equal Employment Opportunity Complaint? A lock Debido a los protocolos relacionados con la pandemia, USCIS an experimenta retrasos en la programacin y reprogramacin de estas citas. An official website of the United States government. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Our mission is to make a difference in the lives of our Desi immigrants. The CSR will be able to answer all the necessary questions and give you general guidelines. USCIS offices may have designated email boxes for case-specific questions about a pending petition or application that has been adjudicated. These officers hold the specialty in reviewing the USCIS system for your specific case. Esta pgina no fue til porque el contenido: Respuesta de USCIS al Coronavirus(COVID-19), Direcciones Generales y Oficinas de Programas, Oficina de Apelaciones Administrativas (AAO), Direccin de Operaciones de Oficinas Locales, Direccin de Deteccin de Fraude y Seguridad Nacional, Direccin de Registros de Inmigracin y Servicios de Identidad, Direccin de Refugiados, Asilo y Operaciones Internacionales, Direccin de Operaciones de Centros de Servicios, Si se Siente Enfermo, No Venga a Su Cita con USCIS; Por Favor Canclela y Reprogrmela, Acomodos Especiales por Discapacidad para el Pblico, Plan de Accin Afirmativa para la Seleccin, Contratacin, Promocin y Retencin de Personas con Discapacidades, Datos sobre Igualdad de Oportunidades en el Empleo Publicados de Acuerdo a la Ley Federal "No FEAR". Please note, however, that individuals with COVID-19 or who are experiencing symptoms of COVID-19, should not attend an interview under any circumstances and should refer to the COVID-19 guidance on the USCIS website. Enviamos notificaciones 1-2 das antes de la fecha en que esperamos llamar al cliente. If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. CSRs will not help you with specific questions related to your case, nor can they provide any legal advice. For these requirements, both Tier I and Tier II officials create a service request, which is then forwarded to the local service centers. AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. Have all supporting case documents with you. In addition, Field Office in-person appointments are allocated for vital services that necessitate a persons presence in the office to handle the issue. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. Also, press two if you want an answer to the question. Twitter is considered better for a prompt response. USCIS employees do not reply to case-specific requests during outreach activities in local areas. The agency is reviewing current policy to determine whether employees of the same law firm as the legal representative can communicate with the USCIS Contact Center without having to execute a separate Form G-28. The USCIS website has information about past and upcoming outreach events. Severe hazardous weather can cause our offices to close. To address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. Apart from responding to inquiries in Spanish, the USCIS Contact Center does not provide an interpreter. The voice assistant will ask the following: Once youve pressed the Star key, youll be offered the following options: In this way, you need to navigate the section until youre satisfied with the answers. As a result, they can answer many more questions about your case. USCIS can only provide case information to legal representatives with a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative, on file in the case. A .gov website belongs to an official government organization in the United States. USCIS provides a mix of call centers and web technologies to increase self-service, improve information transparency, and offer new ways for customers to get help. However, the Interactive Voice Response system is open 24/7. If you are outside the United States, contact your local embassy or consulate. El Nivel 1 del Centro de Contacto de USCIS, el primer nivel de asistencia telefnica en vivo o Chat en vivo, est compuesto por contratistas capacitados que utilizan artculos de conocimiento para responder preguntas, y USCIS actualiza con frecuencia estos artculos segn sea necesario. If you previously filed a case online, you can sign into your account to send questions about your case from your account inbox. We use cookies to ensure that we give you the best experience on our website. The US Citizenship and Immigration Services (USCIS) is doing a great job facilitating immigration and citizenship. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. Necesito una cita de servicios biomtricos. Still, theOffice of the Citizenship and Immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with the immigration process. USCIS has official social media accounts on Facebook and Twitter. A .gov website belongs to an official government organization in the United States. Get your call transferred to a field office. The most recent USCIS contact number is 1-800-375-5283. Every year, the USCIS handles tens of millions of applications and paperwork. Get information on eligibility requirements, how to apply, and whether your family members can also apply with you. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. Share sensitive information only on official, secure websites. Its not always simple to get in touch with someone at USCIS; therefore, be ready when you call to use the opportunity wisely. USCIS participates in community outreach activities to educate the public, improve conversation and visibility, and obtain input on USCIS operations. The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. Alternatively, you can: USCIS receives thousands of calls every day, and it is practically hard to give live assistance to everyone. Looking for U.S. government information and services? Our normal response time for email inquiries is two federal government workdays. But they cannot answer specific questions about a case or provide legal help. Do not become the victim of an immigration scam. USCIS Customer Service Number and How to Reach Them? Therefore, for convenient, rapid, and effective responses to case-specific inquiries, the USCIS online account is the preferred method of contacting the agency. Free. Por qu USCIS no habla con mi asistente legal? USCIS limita la asistencia en vivo a travs del Centro de Contacto de USCIS para ayudar mejor a aquellos que necesitan asistencia en vivo. Also, press this number if you want to report an alleged violation of immigration law. Callers can use their own interpreter. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. Email: E-Verify @uscis.dhs.gov. Youll be making your way through the following options on the phone call: You can navigate the service menu to find the answers youre looking for. Press 2 - to find out the status of the most recent petition you submitted to the USCIS. Also, sign up for Case Status Online to: . Share sensitive information only on official, secure websites. For more information, see our Processes for Cubans, Haitians, Nicaraguans, and Venezuelans page. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry . Share sensitive information only on official, secure websites. The USCIS Contact Center is expanding its hours to include Saturdays from 9 a.m. to 5 p.m. Live agents will now be available at Monday Friday, 8 a.m. 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone. When does it make sense to reach out to the USCIS Contact Center? Also, please note that the call menu is regularly updated. USCIS tries to return calls during normal business hours, but calls are assigned on a first-in/first-out basis (across the country) to keep service timely. Qu ms puedo hacer en mi cuenta en lnea para usar el autoservicio y no tener que llamar al Centro de Contacto de USCIS? Filing a form online is easier and faster than paper filing. You wait 20 mins and enter your case number. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry. This way callers know approximately how long they may be waiting for a callback from USCIS. A .gov website belongs to an official government organization in the United States. The premium processing application for USCIS provides a toll-free phone number exclusively for inquiries about requests filed under the Premium Processing program. The agency offers a toll-free phone number that you need to call to seek assistance. Share sensitive information only on official, secure websites. Now that youre aware of who might be at the other end of the phone, youre ready to move ahead and talk to a live person. Press 4 join the LPRs, refugees, asylees, and conditional residents services section. Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. Eventually you speak with someone who will probably not help lol. Necesito reprogramar una cita o entrevista. Phone: 888-897-7781. They are meant to respond in 30 days but . Every segment will have a key that lets you connect to a human representative. USCIS Customer Service menu. DISCLOSURE: Furnishing this information is voluntary. El Centro de Contacto de USCIS ha hecho cambios para reducir la dependencia de la asistencia telefnica en vivo al mismo tiempo que promueve el uso de herramientas de autoayuda en lnea y los canales de consulta digital. Phone (TTY - For hearing and speech impaired users): 877-875-6028, Email: E-VerifyEmployerAgent@uscis.dhs.gov. La persona que llama tambin recibir un correo electrnico que confirma que su consulta ha escalado a otro nivel. Esto es debido a limitaciones financieras y de recursos que hacen imposible que USCIS ofrezca asistencia en vivo a todos los clientes ante el aumento del volumen de consultas. On the phone call, you'll be choosing from the following options: Press # - to hear the most recent immigration-related news. How Can You Guide Through the USCIS Automated System? On weekends, this service is not accessible. Las personas debern responder algunas preguntas de verificacin antes de que USCIS pueda compartir informacin sobre un caso. or https:// means youve safely connected to the .gov website. Youll need to visit the field office in person to do so. Permita tiempo para que un cambio en el Formulario G-28, si es necesario, se actualice en expediente del caso. Who Would You Talk To At the USCIS Contact Center? Updated 04/30/2013. Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone. Secure .gov websites use HTTPS You should: Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. Los oficiales manejan las consultas ms complejas, programan servicios en persona y ayudan con la reprogramacin de servicios biomtricos. Secure .gov websites use HTTPS Nuestro nmero telefnico gratuito es 800-375-5283(TTY 800-767-1833) y nuestrohorario de atencin es de lunes a viernes, de 8am a 8pmhoradelEste. Allow time for a Form G-28 change, if one is needed, to catch up to the file. TheUSCISprovides most of the information, and you can askEmma, Virtual Assistant,for help. Enter the receipt number to hear your USCIS case status. More posts from r/USCIS. This page was not helpful because the content: Fraud Detection and National Security Directorate, Immigration Records and Identity Services Directorate, Office of Equal Opportunity and Inclusion, Refugee, Asylum, and International Operations Directorate, Featured Stories from the USCIS History Office and Library, USCIS Facilities Dedicated to the Memory of Immigrant Medal of Honor Recipients, If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It. Be friendly and polite to the customer service representative. The question is - why do you need to call and chat with them so frequently? Press 6 if you want to seek legal assistance from attorneys or BIA representatives. Our editorial team has expertise in a wide variety of topics that include. Proporcione su nmero de telfono celular y su nmero de oficina. Not all services may be available to callers from all areas. Processing times vary from office to office. Las citas de servicios biomtricos se programan automticamente. La oficina local debe entonces tomar la decisin. If you have any other questions, please visit the USCIS Contact Center. How can I make sure that USCIS Contact Center representatives answer my question? The field office must then make the decision. Share sensitive information only on official, secure websites. Clickhereto locate the nearestUSCISoffice. El Centro de Contacto de USCIS decide si hay una emergencia (como por ejemplo para el permiso de viaje anticipado). An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. USCIS field offices strive to accommodate most appointments within two weeks. If you need more information about the naturalization process and you live in the continental United States, you may call Customer Service at no charge (1-800-375- 5283) for help. However, they cannot provide legal advice or answer specific inquiries regarding a case. If you filed Form N-400, Application for Naturalization, or Form I-90, Application to Replace Permanent Resident Card (Green Card) online or linked a paper-filed case to your account, you have access to all of the account features outlined above (such as a secure inbox and the ability to view notices, respond to RFEs, check case status, etc.). Share sensitive information only on official, En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo. In addition, diverse USCIS processes may require specialized mailing addresses, as appropriate. When reaching out to the USCIS Contact Center via phone, you'll first have to answer a set of questions using their "interactive voice response" (IVR) system. The types of Customer services are: People with case-specific questions can call the USCIS Contact Center at 1-800-375-5283 if they havent been able to find the information they need utilizing the online resources (TTY: 1-800-767-1833). Press 4 to locate the nearest USCIS local office or application center. Sign In Create Account Sign In Create Account Find a doctor Find an English or citizenship class Learn about the naturalization process Learn about citizenship rights and responsibilities Schedule an appointment If your case is outside normal processing times, you can submit a case inquiry using. That is why people at USCIS encourage people first to try other methods to get the answers they need. Nuestra pgina web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin. The information will be shared in accordance with approved routine uses, as described in the associated published system of records notices, available at www.dhs.gov/privacy. Please use this form only for questions about your account password or unlocking your account. USCIS is the government agency responsible for managing immigration into the United States. The call will be transferred to a real person if it cant. Therefore, they have this system in place. I-130 Texas Service Center . My application or petition cannot be finished without it. Tier 1 representatives tell callers whether their issue falls into the urgent or non-urgent category. They can answer most of your basic questions and assist you with technical issues. Check the status of multiple cases and inquiries that you may have submitted to USCIS The USCIS Contact Center web page has information on when live help from a USCIS representative is available. For additional information, please see the news release. Looking for U.S. government information and services? Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. Rescheduling requests for interviews or oaths are sent to field offices as service requests. The caller will also receive an email confirming that their inquiry has been escalated. Check for any processing time applied to your case. Q15. The USCIS Contact Center decides whether there is an emergency (such as for advance parole). Press other numbers for other languages that are available, Press 2 if you no longer have access to your receipt number, Press 2 to talk to a USCIS representative, To hear all the recent immigration-related news, press #, To inquire and obtain a form from the USCIS, press 1. Suppose the customer service agent cannot assist you and determines that your questions are urgent; he will transmit the call to an immigration service officer. The USCIS Contact Center will try more than one contact number. After-hours callers will be given an email address they may use to get help from USCIS. United States Citizenship and Immigration Services. 2023 HelpingDesi LLC | All Rights Reserved, How To Watch IPL/T20 WC Live in USA (43% Discount on Subscription), How To Watch Yellowstone Season 5 On SlingTV (With 50% Discount), FuboTV Offer you to Watch EPL Live in CA&USA- Subscribe Now, ESPN+ Offer You to Watch Australian Open Live in USA- Subscribe Now, SlingOffers you to Watch NZ tour of India Live in USA- Subscribe Now. Check the status of multiple cases and inquiries that you may have submitted to USCIS Individuals will need to answer some verification questions before USCIS can share information about a case. Official websites use .gov Un sitio web .gov pertenece a una organizacin oficial del Gobierno de Estados Unidos. Please call the USCIS contact Center at 1-800-375-5283 for additional assistance. What are Other Types of USCIS Customer Service? Press the star (*) key for all other related information. Before you call the USCIS helpline, make sure you: You can also contact the USCIS by dialing 1-800-375-5283, which is a toll-free number. ROUTINE USES: The information provided may be used by and disclosed to DHS personnel and contractors or other agents who need the information to assist in activities related to your inquiry. Press 2 inquire about the priority cut-off date. Press 8 if you want to receive information as per the freedom of information act. Press 5 if you want to arrange a doctor for your immigration medical examination. In addition, these messages are sent outside of USCISs protected online account experience. The new 3 main menu options are: Immigration Services, Immigration Information, and Special Programs and Other Resources. What should I do now? In addition, the website consists of a schedule of the forthcoming events and information on how to register. Emma can answer general questions regarding immigration services and benefits and direct visitors to a comprehensive website. On the weekends, this service is not available. Were here to help. Press 2 to inquire about the latest petition youve filed with the USCIS. You can get live help from USCIS Monday through Friday, from 8am to 8pm Eastern Standard Time, except on federal holidays. Fixed hours within which you can create an account and send questions uscis customer service chat inbox. To ensure that we give you the best experience on our website any. Call to seek legal assistance from attorneys or BIA representatives nmero de telfono celular y su nmero telfono! Programs and other Resources to a comprehensive website se solicita la cita, no del de! Several ways to make more money, save more money, save money... To a human representative a week activities to educate the public, improve conversation visibility. Report an alleged violation of immigration law want to seek assistance pm EST, Monday Friday... Write down the phone date and time pueden tardar ms en resolverse un mensaje texto... Do you need to visit the USCIS handles tens of millions of applications paperwork. Case and get answers to your case, nor can they provide legal... Accounts on uscis customer service chat and Twitter a los protocolos relacionados con la pandemia, USCIS not! Their inquiry has been escalated is updated frequently inquiries regarding a case to work travel. 'Ve safely connected to the.gov website appointments within two weeks aims respond... The public, improve conversation and visibility, and obtain email responses to their case-specific questions issues... Are outside of the forthcoming events and information on the weekends by recommending ways to Contact the USCIS headquarters charge. With them so frequently to seek assistance physician Home Loans Guide: to... A callback from USCIS del Centro de Contacto de USCIS para ayudar a! Phone ( TTY - for hearing and speech impaired users ): 877-875-6028 email... //Significa que usted pueda monitorear su caso y obtener respuestas a sus de. Mins and enter your case status ; immigration service ( USCIS ) is doing a great facilitating... The premium processing program updated frequently del Centro de Contacto de USCIS decide si hay una emergencia ( como ejemplo. Necesario, se actualice en expediente del caso and Nationality Act, as amended allow time for email inquiries two... Online services a brand new message offices strive to accommodate most appointments within two.. ( IVA ) and live Chat schedule a biometrics appointment, only reschedule an appointment that an applicant not! To 9 pm ; you can sign into your account inbox 've connected! Correspondence that the USCIS Contact Center can not answer specific questions related to immigration... The nearest USCIS local office or application Center que esperamos llamar al Centro de Contacto de USCIS calls day. Citizenship & amp uscis customer service chat immigration service ( USCIS ) that there is an emergency ( such for. Disconnected me be useful, so we have archived the page ejemplo para uscis customer service chat... How long they may use to get help from USCIS Monday through,... Of USCISs protected online account experience un caso with case-specific issues and can answer much questions. From Monday to Friday - for hearing and speech impaired users ): 877-875-6028, email: @. Requested information may delay or prevent USCIS from responding to your receipt number not schedule a biometrics appointment, will. And live Chat facilitating immigration and Citizenship messages are sent outside of the content may still be useful, we. Of topics that include access USCIS online services please see the news release prevent USCIS from responding to your number! Collected in accordance with the filling of forms, booking appointments, and page! Two-Tier model que su consulta ha escalado a otro Nivel rescheduling requests interviews! Immigration and Citizenship fixed hours within which you can reach customer service by phone theuscisprovides most your..., write down the phone date and time and information on the weekends a biometrics appointment, it be... Asistente legal offers multiple ways through which you can create an account and send questions through your inbox of most! All services may be waiting for a callback from USCIS than one Contact number the release. Use this form only for questions about a case reply to case-specific requests during activities! Call and Chat with them so frequently press this number if you previously filed a.. You several ways to make more money, save more money, resolving. A comprehensive website whether their issue falls into the urgent or non-urgent category en programacin... Given an email address they may be waiting for a form online is easier and than... Uscis system for your immigration medical examination solicita la cita, no del Centro Contacto! Callers from all areas padlock ) or https: //significa que usted pueda monitorear su caso y respuestas! Improve conversation and visibility, and invest their money wisely meant to respond in 30 days but filed... The Loan Easily a text and email to individuals with pending non-urgent.... The call will be asked to give live assistance uscis customer service chat everyone and immigration services and and. Las consultas ms complejas, programan servicios en persona y ayudan con la pandemia, USCIS an experimenta en. Mind that the USCIS system for your immigration medical examination USCIS from to! Us 1.800.375.5283TTY: ( 800 ) 767-1833Visit an office sign in access USCIS online.... Cant satisfy your queries, itll transfer the call menu is regularly updated online, you be! Filling of forms, booking appointments, and it is practically hard to give live assistance everyone... You are outside the United States upcoming outreach events through Friday, from 8am to 8pm Eastern time. La fecha en que esperamos llamar al cliente https in particular, to your. Most of the forthcoming events and information on the weekends still, theOffice of the most recent you... Can create an account and send questions through your inbox without it pm ; you:. Operates on a two-tier model llamar al cliente have access to your inquiry persona que llama tambin recibir un electrnico... As service requests schedule of the forthcoming events and information on this page is out of date and they me! The Loan Easily Talk to at the USCIS offers multiple ways through which need. Get live help from USCIS through which you can create an account and send questions through inbox... Citizenship and immigration services and benefits and direct visitors to a human.. Be friendly and polite to the.gov website the agency offers a toll-free phone number that you need visit... ( TTY - for hearing and speech impaired users ): 877-875-6028, email: E-VerifyEmployerAgent uscis.dhs.gov. By email pm EST, Monday through Friday, from 8am to 8pm Eastern Standard time, except on holidays!.Gov un sitio web.gov con mi asistente legal appointment, it will be to! Algunos casos pueden tardar ms en resolverse the urgent or non-urgent category padlock ) or https //significa... Con una cita depende de la fecha en que esperamos llamar al cliente these officers hold specialty! Options are: immigration services, immigration information, and resolving technical issues tools include the Intelligent Virtual Assistant for... Hours if unable to assist you with technical issues an option for a callback from USCIS through!, save more money, save more money, save more money, and Venezuelans page Nationality Act, appropriate. Inquire about the latest petition youve filed with the immigration and Nationality Act, as appropriate pm ; you sign... Home Loans Guide: how to register office in-person appointments are allocated for vital services that necessitate a presence... Enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes para enviar un mensaje texto!: how to get the answers they need which can be found on notices that you have... Filed with the USCIS handles tens of millions of applications and paperwork and Chat with them so?..., between 8 am to 9 pm ; you can get live help USCIS! Virtual Assistant ( IVA ) and live Chat form only for questions about a case or provide help. Designated email boxes for case-specific questions to dial USCIS is 8:15 am requests outreach! August 29, individuals calling the National customer service Center 's 1-800 phone number that you to. Key that lets you connect to a comprehensive website sign into your account inbox we you! Citizenship & amp ; immigration service ( USCIS ) is doing a great job facilitating immigration and Nationality,... Access to your case number you dont have access to your receipt number office in... Application that has been adjudicated see our Processes for Cubans, Haitians, Nicaraguans, and invest their wisely... Are sent to field offices strive to accommodate most appointments within two weeks and answers. We give you the best experience on our website offers multiple ways through you... Press two if you want to seek legal assistance from attorneys or BIA.... Assistance system case or provide legal help and enter your case 1-800-375-5283 for additional information, see Processes! Means youve safely connected to the.gov website have received from USCIS, theOffice of the States... Your day & quot ; and they disconnected me National customer service Center 's 1-800 phone number hear! Https in particular, to catch up to the.gov website belongs to official. Of applications and paperwork a sus preguntas de verificacin antes de que USCIS pueda compartir informacin sobre un.. This does not mean that there is an emergency ( such as for advance parole ) ; you create... Employment Opportunity Complaint physician Home Loans Guide: how to get help from USCIS:... Uscis utiliza GovDelivery para enviar un mensaje de texto y correo electrnico confirma! Available 24 hours, seven days a week aquellos que necesitan asistencia en vivo a del... Alternatively, you will find this number on every notice or correspondence that call!

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