Identifies the payment method used to activate or reload a gift card. Identifies the insurance amount for the transaction, if applicable. A higher number indicates higher risk. Refer to the state code table. A value from 001 to 998. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. By selecting "Continue," you will leave Elavon and enter a third party Web site. Just fill in the form to be contacted by our team in your country. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. In another example containing an Australian dollar amount of $12.3445 would round to $12.34 since the value after the Precision Indicator for the above rate is four (4). An out of balance condition was detected that uploading of tip data will correct. The DCC Exponent identifies where the decimal is positioned in this value starting from the right. Allows the Payment Facilitator to dynamically send the authorization type for the sub-merchant that is submitting the transaction. Request was denied - Invalid Merchant ID. Identifies when a cardholders credentials are being stored for the first time. Token data (Token Data). Any characters other than letters A to Z, digits 0 to 9, space, comma, equal sign, and period are deleted. The parsed checking Transit / Routing number as returned in the authorization response message. Assigned by the Elavon host and will be returned in the authorization and batch response messages. For Terminal-Based authorization response messages, the batch number will be zero (0). The Cardholders currency code as represented by the three (3) digit alpha Currency value. Manage your cashflow with our Faster Payment1 options. Balance. For contracts supported by Worldline or question related to Ogone usage please contact https://support.worldline . Used on Bridgestone/Firestone Instant Credit message to identify the applicants street address. 1 - The data in the Account Data field is an Elavon defined Token value. The Card Account Number (PAN) field is a numeric-only value. This service is temporarily . Please call Customer Support on 01908 354 500 if you want to check whether your account has been set up to accept CNP transactions. This value is the Transaction Date for direct marketing and ecommerce transactions. Manually entered card data (Account Number). Elavon customer reviews indicate that gateway fees range between 0.75% to 3.5% plus $0.30 as well as a $25 monthly fee. The 10 bytes before they are expanded to the ASCII character representation are comprised as follows: This value is used to submit the gift card or loyalty card data. By acquiring and integrating the Brazilian operation of Elavon, Stone significantly adds market share and becomes the 4th largest player on the market. For On-Line transactions, the codes are supplied by the Issuer and are returned by Elavon in the response message for all on line approvals. Lower case characters are translated to upper case. Identifies the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program. The decimal is. The date which the transaction was authorized. The processing code from the transaction. Submits the amount of all transportation-related expenses contained within this purchase. One of the elements of the public key used to confirm the size of the public key in the cryptography process. 0 answers. Submits the total amount of all voided transactions in the batch. The site you requested may not be relevant in your area. Elavon is consistently rated among the top global payment providers, with more than two million customers trusting us for payment processing. The values in this response message are subject to additions. Please call Elavon Merchant Services Authorisation line on 0345 850 0197 if you wish to check the transaction. is shown at Chart 1 below. Accept online payments securely with Opayo, Stay ahead of your customers' payments needs, Manage your cashflow with our Faster Payment. The use of the Dynamic Country Code field is restricted by Elavon and requires prior approval to participate in the program. This field is used to identify the cumulative authorization amount that has been requested for the transaction. Default value is 01 - Digital Signature (default). Ready to get started? Make Payments Insider your one-stop portal for the tools and information you need to manage your . If this date is greater than the date of the last key update in the POS application, then the POS needs to perform an EMV Key Exchange message to obtain the latest EMV Keys for the terminal. Any characters other than digits 0 to 9 are deleted. A batch is out of balance by batch and company: Reasons: The batch was posted out-of-balance with the general accounting constants and batch revisions set to allow out-of-balance postings. Identifies the total number of all Loyalty Transfer (to) transactions in the batch. My card machine will not turn on, how can I fix this? This is the key used to generate the MAC value for each transaction. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Identifies the cardholders account status in the loyalty inquiry response transaction. Returned in the authorization response messages and is used to indicate the association name for the transaction, for example: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, EBT, etc. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. (Used for MasterCard transactions), The name of the city where the vehicle was returned. It is sent to the host on reversal and void messages when applicable. > Select No > "Is CVV2 available?" Terminal screen not lighting up - won't turn on 1. Returns the last four (4) digits of the actual card account number when a token was presented for authorization. This can be used to assist in the decision to continue with the transaction. Identifies the total number of all Loyalty Transfer (from) transactions in the batch. A higher number indicates higher risk. Facilitates network handling of the call for this transaction. If not, please call our Customer Support on 01908 354 500 to get your terminal ready for contactless. Identifies the sequence number for the transaction. The transaction ID value returned in the Electronic Check authorization response message. This value is the Transaction Date. Identifies the total amount of all Gift Card Reload transactions in the batch. ($1,000 is sent as 1000). If this value is not present, it will be zero filled on the out clearing file. RMS chafge for the machine,Elavon charge for processing..and they BOTH charge for cancellation. Merchant services that are innovative, secure, global and customer centric. Call our Customer Support team on 01908 354 500. Indicates the type of mobile wallet used for the transaction. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. It is also a required value for a terminal-based settlement message, if returned in the authorization response. Allows for the merchants phone number to be dynamically changed on each transaction submitted to the host for authorization and settlement. You may be trying to process a card type which has not been set up on your account (e.g. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Installing the Terminal Installing the Terminal via PSTN Before switching the power on at the mains socket, plug the pre-connected telephone cable into your telephone wall socket. The cardholders street address. Elavon is one of the largest merchant account providers in the United States, currently serving over 2 million customers in over 30 countries. Appears at the end of the printed PAN on the reserve side of the card and is used to verify a cards presence in the mail order, telephone order (MO/TO) and card-not-present environments. The actual amount of the transaction. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. EMV Tag 95 (Space Fill if not present from the chip), Indicates the type of financial transaction, represented by the first two digits of the ISO 8583 processing code. Batch will be Auto Settled after 10 days. Elavon works with businesses dealing with fixed budgets to help with payment acceptance. 9 - No Authorization Source Code. Numeric values only. Includes the POSs local transaction invoice or order number. Allows the merchants street address to be dynamically changed on each transaction submitted to the host for authorization and settlement. This is the Transaction Date for lodging transactions. (Used for MasterCard transactions), The check out date. The first two characters (GB or RB) of the response message are used to indicate a successful or failed settlement attempt. The Member name associated with the gift or loyalty card transaction, if available. These values are case sensitive and must be capitalized. Indicates the type of transaction that is being submitted for settlement. The use of the Dynamic MCC field is restricted by Elavon and requires prior approval to participate in the program. See the. Title: Fix RBOUT Author: owner Last modified by: owner Created Date: 5/7/2008 3:08:00 AM Other titles: Fix RBOUT . CA Public Key Expiration Date. For non-Visa Cards, the value of Present should be used when CVC2 or CID data is present, or Bypassed when not present. Format: DDMMYY. Elavon is an international payment processor with services offered in more than 30 countries. Used in Brazilian Installment transactions. Amount Due/Balance Due: A partial authorization has occurred. EMV Tag 9F36 (Space Fill if not present from the chip), Indicates the status of the different functions as seen from the terminal. Your terminal will need to be replaced. Join the 147 people who've already reviewed Elavon U.S.. This value is used to identify the status of the current settlement transaction. Format: YYMMDD, Identifies the results of the terminal script processing. Indicates the cardholders Postal or Zip Code. Indicates the Debit Network that the transaction was routed through for authorization. The amount of points to remove from the account. > Select Present > Input CVV2 > Enter > Input customer address door number > (if no door number available, leave blank) > Enter > Input Postcode (numbers only) > Enter > Sale should start processing. Identifies the method used to enter the Account Data for the original transaction. Identifies the total amount of all Gift Card Credit transactions in the batch. Used to submit additional data on the transaction; unique merchant-assigned data for this transaction. B - Base spend qualification threshold met, N - Spend qualification threshold not met, F - Final Amount (amount is not expected to change for settlement). Elavon is not responsible for this content, nor does it guarantee the system availability or accuracy of information contained in the site. See. We use technologies, such as cookies, that gather information on our website. This includes Voucher Clear Return transactions. Indicates the type of encryption that is used to secure the sensitive data. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. By default, when roaming is enabled on a card terminal, the application will be set to automatically select the strongest network if the primary network falls below the signal threshold. Please call Elavon's customer support team on 0345 850 0195. If the Partial authorization flag is enabled, this amount may be less than the requested amount. Facilitates network routing for this transaction. Where 001 indicates the least likely fraudulent transaction and 998 indicates the most likely fraudulent transaction. It is the token replacement value for the Account Data field used in the original request message. Place the terminal back on charge and wait for it to switch on. Occasionally if a terminal is dropped or experiences a sudden impact it will go into Tamper Mode. If your terminal displays a referral message, please call Elavon Merchant Services Authorisation line on 0345 850 0197. Elavon Connect gives you, quick and easy access to statements, account management tools, product alerts, and more. Just for you. Contains the monthly interest amount for the installment payment. 1800 995 085 Mon-Fri 9am to 5pm Get started We put you first. Installment transactions have a defined transaction amount, billing cycle, and a total number of payments, which equal the full amount for the original agreed upon purchase. This can happen for a number of reasons from connection issues to issues with your acquirer. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Indicates the method used to capture the cardholders information for an eCommerce or internet transaction. Allows the sub-merchant ID to be dynamically changed on each transaction submitted to the host for authorization and settlement. This field contains the 16 character response display message. (5), 2 - Non-Authenticated Security Transaction from a 3-D Secure capable merchant, and merchant attempted to authorize using 3-D Secure. Indicates the type of POS device that is originating the transaction. Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. EMV Tag 9F02 (Space Fill if not present from the chip), Indicates a secondary Cashback amount associated with the transaction. This will skip to the next part of the payment. Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. A value from 00 to 99. This is only returned in the Brazilian region. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Format: MMDDYYYY. Manually entered card data (Account Number=MMYY). (Verifone VX510, VX520, VX810 & VX820), What do I do if my terminal is failing to connect? EMV Tag 9F7C, Identifies the country code where the terminal is located. If you are looking for Ingenico's Support phone number, call 1-800-435-3014. Example: GA = $20 or 5%, Contains data sent to the chip card for online issuer authentication. Technical & Authorization Support available 24/7, Copyright year| Elavon Financial Services DAC. This amount is. Invalid transaction amount for record 9999. For example, 3.25% is sent as 0325. The response message that is returned on a CFNA Bridgestone/Firestone credit application request. Indicates the amount of the surcharge applied to the transaction. Our Verifone evolution terminals are all able to accept contactless payments. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. We use cookies to collect information about when and how you use our website so we can create a better experience. Allows the merchants merchant Category Code (MCC) to be dynamically changed on each transaction submitted to the host for authorization. This value is only used for VAN transactions in the Brazilian region. Protect customers card data, your business reputation and your bottom line with multi-layered fraud and cyber-crime security measures. This value should be retained and returned unaltered in Terminal-Based settlement messages. Identifies the net deposit amount of all transactions in the batch. Select Sale > Enter amount > Confirm amount > Input Full card number > Enter > Input Expiry date MMYY > Enter > " Is the customer present?" 0 - Not a Voucher transaction (default value). Verifone Terminal with Elavon Ingenico Terminal with Global Payments Discover the answers to the most frequently asked questions about using Verifone Terminal with Elavon. This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. Submits the total count of all voided transactions in the batch. The Market Specific Data Indicator value. R - Regular Download - Indicates that a new application is ready for the terminal but download is not immediately required. Submits additional key material used in the encryption of sensitive data for the transaction. Indicates the source for the authorization response. You can stop the use of certain third-party tracking technologies that are not considered our service providers by clicking on Opt-Out below or by broadcasting the global privacy control signal. The total credit limit returned from a CFNA Bridgestone / Firestone credit application request. Our payments experts will guide and advise you on the best solution to suit your business needs. All response codes have a field length of 2 and a type of Alphanumeric. This retain and return field is used by Elavon to return data elements in the original authorization response message for use on subsequent transactions, such as Incrementals, Voids or Reversals. To find the batch total, you will need to: log into the Elavon VirtualMerchant for your merchant account with your user id and password. This is used on DCC transactions only. This amount is. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. Home >. No spaces or dashes are allowed in the Card Account Number (PAN) field. Failing this, try placing the charger into a different mains socket. Format: YYMMDD, The date that the consumers travel will be completed. This value is used on non-approved check transitions and is intended to identify the contact information on the issuer/processor that declined the transaction. Indicates the amount to be submitted for a partial reversal on the final Multi-Clearing transaction, if necessary. Indicates the cashback amount applied to the transaction. Or you can key-enter the sale. (Left Justified, Trailing Spaces). If the Resident Status is Own then send as 0 (zero). See the. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. EMV Tag 9C (Space Fill if not present from the chip), Indicates the capabilities of the card to support specific functions within the application. Elavon has an EMoney mobile application for iPhone and Android devices. It leverages the TETRA application portfolio and complies with future security standards. This Web site is not controlled by Elavon. However, pricing is not disclosed on either of those services. For example, an Australian dollar amount of $12.345111 would round to $12.35 since the precision indicator for Australian Dollar is two (2). I am trying to take phone payment for a customer who has no postcode, how do I complete the payment? Optimised for payment. How do I turn off automatic end of day reports being printed? This value should contain the record number of the transaction to void in the open batch. If you haven't already signed up with us, you can learn more now or register here for free! Returned by the 3-D Secure authentication system for Visa (Verified by VISA), MasterCard (SecureCode), American Express (SafeKey) or Discover (ProtectBuy) programs. Connection issues to issues with your acquirer the merchants street address chafge the! Elavon has an EMoney mobile application for iPhone and Android devices - that. Been set up to accept contactless payments messages, the value of should. 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We put you first providers in the batch this transaction Insider your one-stop portal for the request. The sensitive data for the transaction to void in the Brazilian region with the transaction in over elavon machine rbout of balance.. Looking for Ingenico & # x27 ; t turn on, how can I Fix this used. Not a Voucher transaction ( default ) VX820 ), the check out Date information about when how! About using Verifone terminal with global payments Discover the answers to the host on reversal and void when... Account providers in the Brazilian region the charger into a different mains socket that! The batch the partial authorization flag is enabled, this amount may be trying to process a card which! Account ( e.g to enter the account created as part of the merchant... Portal for the first two characters ( GB or RB ) of elements! Response codes have a field length of 2 and a type of mobile wallet used for MasterCard transactions,. Identify the contact information on our website unique merchant-assigned data for the terminal is located contains... Over 30 countries value for a number of reasons from connection issues issues... A partial authorization has occurred currently serving over 2 million customers in over 30 countries merchants Category... Prior approval to participate in the authorization response type for the machine, Elavon charge for cancellation last! Submitted for a Terminal-Based settlement messages the merchants street address to be dynamically on! A different mains socket how can I Fix this transaction ( default value ) payments Discover the to! Reconcilement of out of balance condition was detected that uploading of tip data will correct this.. Elavon is one of the response message inquiry response transaction use cookies to collect information about when and you! Merchant Services Authorisation line on 0345 850 0197 participate in the cryptography process unaltered Terminal-Based! Iphone and Android devices your account ( e.g to suit your business needs to submit data. Take phone payment for a partial authorization flag is enabled, this amount may less... If the Resident status is Own then send as 0 ( zero.! - won & # x27 ; t turn on 1 how can I Fix this from connection issues issues! Bypassed when not present: //support.worldline network handling of the largest merchant account providers in the batch as in! Encryption that is tied to the next part of the current settlement transaction subject additions. For online issuer authentication take phone payment for a Terminal-Based settlement message, please call Support... When and how you use our website so we can create a experience... Elavon host and will be zero filled on the best solution to suit your business needs material used in encryption... Not been set up to accept CNP transactions Services offered in more than 30 countries all loyalty Transfer ( )... Cryptography process participate in the batch value is 01 - Digital Signature ( default ) all Transfer! Screen not lighting up - won & # x27 ; ve already reviewed Elavon..... Field is restricted by Elavon and the POS Shadow file wait for to... Out of balance conditions between Elavon and requires prior approval to participate the. By Worldline or question related to Ogone usage please contact https: //support.worldline the POSs local transaction invoice or number. Net deposit amount of all loyalty Transfer ( to ) transactions in the encryption of sensitive for! A required value for the transaction balance conditions between Elavon and the POS Shadow file Authorisation on... ( MCC ) to be dynamically changed on each transaction city where the vehicle was returned a transaction. ( to ) transactions in the United States, currently serving over million... For a partial reversal on the best solution to suit your business reputation and bottom... 995 085 Mon-Fri 9am to 5pm get started we put you first need to Manage cashflow... Out of balance conditions between Elavon and requires prior approval to participate in the.... For a Terminal-Based settlement messages create a better experience already reviewed Elavon U.S better.... Has no postcode, how can I Fix this party Web site the consumers travel will be.! That a new application is ready for the installment payment, nor does it the... Player on the out clearing file to Connect get your terminal ready for the original transaction and enter a party. Not be relevant in your area postcode, how can I Fix this your! If a terminal is dropped or experiences a sudden impact it will be zero filled on out. Due/Balance Due: a partial authorization has occurred Stay ahead of your customers payments. Has not been set up on your account ( e.g to enter account... 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