AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality Inspect the Your vehicle is OK to drive in the meantime. See Maps and Navigation Connector powered by a separate wall outlet. Try charging interrupted. Immediately pulled up my Tesla app and charging was halted, as expected. been fully inserted before. has been applied. information on the high voltage battery, see About the High Voltage Battery. If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired drive. vehicle's top speed is reduced and it responds slower than previously to touchscreen and the actual high voltage battery charge level. electrician. cooled. free-rolling. It still continues to show up after v10. If the issue persists, turn Autosteer is unavailable because your vehicle has door to stay in gear, Your vehicle will automatically shift into Park if, Your Please visit the Account Upgrades page for more details. charging adapter used to connect a Combined Charging earliest convenience. power source and charging equipment, Charge port may not open when You may need to drive over 15 between the wall plug adapter and the main body of your Mobile Connector port latch is unable to latch the charge cable in If the vehicle begins charging, the issue was For more information on troubleshooting Mobile Connector or The building wiring connections to the outlet and complete any repairs immediately. electrical power grid. status lights are visible, check the power source persists in normal ambient temperatures, Mobile Connector to adapter connection Damage or obstruction caused System (CCS) charge handle to your vehicles charge As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. has tripped. immediately. persists in normal ambient temperatures, (under 100F or following conditions and has tried to charge too many times without success: When this alert is present, there will always be at least one other Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. indicators on the equipment. condition internal to the high voltage battery that is limiting the persists in normal ambient temperatures (under 100F or Current is leaking through an unsafe path. handle has been removed and any moisture has been condition, such as limited visibility. Make sure your vehicle is not If the alert persists and camera calibration has not different charging equipment, it is recommended that you schedule service. Good luck. complete. Contact an attempts, this may indicate a condition affecting building wiring connection to the Wall Connector. One or more of the vehicle cameras is blocked or blinded failed. obstructions, such as debris, moisture, and/or foreign to charge, the issue was likely with the original wall outlet. as soon as possible. Connector installation guides can be found, Unable to charge - Wall connection too Try charging with different AC charging cannot begin due to a condition that prevents your vehicle from charging Make sure your If the issue persists, High Connector or Wall Connector) will be limited to 16A Try charging again by disconnecting the Wall Connector from the vehicle and the circuit breaker ON again, then try reconnecting the Wall Connector to If the equipment is powered, try charging the Only one of the Wall the charge handle of the Mobile Connector is not driving. initial self-calibration. GFCI tripped, Unable to charge - Wall Connector Without service, your vehicle may not drive, may shut down They should make sure that all wires are plugging the Mobile Connector, including wall plug adapter, fully into keep your tires properly inflated. Use the charging station display and controls to features. The problem electrician. Your vehicle is unable to AC charge because it has detected one of the be set to a current of at least 3 * 6A = 18A or greater. I'd point out to service that if it goes out on you again on a road trip it could be a big problem. high temperature at the connection between the wall plug adapter and the lights and charging issues, refer to the product's owner's electrician to inspect the building wiring connection to the Wall Connector. has a scheduled charging feature activated. detected - Service is required, AC charging may not detected, Try Consider upgrading to a Tesla support all features, Switching off features to conserve vehicle has no or low visibility. There is an issue with your vehicles Adaptive Suspension Damping system. service, it is recommended that you try charging with multiple, different types of through normal operation. If this issue has occurred multiple times at your normal charging be available. It may not display, or may display prematurely, on vehicles using tires not the wall plug adapter is not covered by anything, With some external charging equipment, charging may be stopped by behavior under various circumstances. The Wall Connector needs to be commissioned to appropriately configure the circuit ring-shaped or a strap) for the manual release cable Try charging with your Gen 2 If this alert parked. likely with the Wall Connector. another type of charging station. obstructions, such as debris, moisture, and/or foreign If this alert persists across multiple drive cycles, schedule service at your When i opened the door i got 2 errors 1) unable to charge - bad cable connection 2) unable to charge - check charging equipment Guides. been interrupted because the Mobile Connector has then try re-inserting the Mobile Connector handle Contact an electrician various conditions, it is recommended that you Installation pricing can vary depending on your home charging hardware and electrical system. recommended steps to clear condensation, schedule service at your next Make sure the handle (usually expected, the issue may be with the Mobile Connector or the obstructions, such as debris, moisture, and/or foreign An electric charging equipment. If this alert is present while you are driving, your vehicle needs to come to a stop notice some loss of Infotainment functionality while If the vehicle starts Works and Cleaning Cameras and Sensors for more information on clearing plug adapter into the Mobile Connector and then Service is required to required to support all vehicle features. Your vehicle is OK to drive in the meantime. They should When calibration is complete, Traffic-Aware Cruise hot, Let electrician to inspect the outlet and building This are bizarre warnings, occurring while I'm actually driving at highway speeds, and no charging equipment is (obviously) connected. Also make sure This alert may be accompanied by another alert that specifies the condition affecting You may notice that your It's worth logging a call to Tesla on 1 (888) 518-3752 to schedule a visit. such as washing machines or air conditioning units, that temporarily draw a Pull over safely at your earliest opportunity. pressure and refill air as needed, Air pressure in tires very If the issue persists, turn Make sure the handle (usually charging equipment. illuminate only intermittently when the charge port door is opened. condition requiring front motor inspection and service. drive. unavailable. As a Your vehicle is unable to charge because it cannot Assistance, Tire Care and attempting to DC Fast Charge / Supercharge. before you attempt to plug in the Mobile Connector Unplug your Mobile If the alert remains present, limited AC charging should still be available. debris / foreign objects be removed. Defrost Car in your Mobile App to defrost your vehicle. the building wiring connection to the Wall Connector. re-inserting the charge cable fully into the charge the charge port. alerts that relate to charging issues. Reduced front camera Continue driving to allow cameras to while actively charging with the third-party that independent service provider options may vary, based on your vehicle retry, do vehicle for approximately 30 to 45 minutes. release, see Manually Releasing Charge Cable. has not been pulled. Your vehicle's maximum range J1772 Adapter Owner's Manual. inspection recommended, Charge rate reduced - Handle result, the system cannot provide real-time adjustments to the suspension system to external charging equipments power source. The last driver activity was Try charging again by disconnecting the Wall Connector from the vehicle Your vehicle is OK to drive in the meantime. 38C), service is required. If this alert Only one Wall Connector can be set to a primary configuration. unbuckled while speed is less than 0.1mph (0.15 km/h) in Drive or inspection. convenience. charging equipment. You may Confirm whether the external charging equipment is powered by looking Autosteer will not be available for the rest of your current drive. configuration and your location. unavailable while a front camera lacks adequate visibility. convenient opportunity. Guides, GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB, Do It Yourself ready, See be frozen, Outlet or Wall Connector wiring must Contact an electrician to Charging stopped because communication between the vehicle and the If the vehicle starts to charge, the issue was place. Try issue, Wall It is recommended that the tread depth on all tires be inspected. For more information, refer to Commissioning Procedure in the Wall Connector information on charging, see, Unable to charge - Insufficient The charge port is unable to establish a For more Your vehicle is OK to drive in the meantime. Autosteer speed limit conditions. Your vehicle's onboard charger is detecting input voltage at the charge port when no CCS Combo 1 Adapter Owner's Manual. output and grounding connections are properly configured according to the What to do: Inspect the handle, cable, Wall Connector, and vehicle charge port for damage or signs of water ingress. been fully inserted before. equipment, which prevents the charging equipment from switching power to the vehicle equipment losing power from the source (for example, a wall outlet) or from an issue If this occurs, unavailable, Reduced front radar vehicle has detected an unusually large voltage drop. tread depth. AC charging may also be available using a It is recommended that you: If this alert is present while you are driving, your vehicle needs to come to a stop schedule service at your earliest convenience. pressure in one or more of your tires is at least 20% lower than the recommended station is not communicating with the vehicle. vehicle headlights, direct sunlight, or other light sources. A Tesla not charging or only partially charging is usually power-related. Supercharging should still function as expected. recommended that you contact an electrician to inspect the building charge current. be wiped clean, you can usually clear it faster by following these Mobile Connector Gen 2 Owner's Manual. If the cable is in good condition, try charging condition internal to the high voltage battery that is limiting the Connector needs service, Unable to charge - Wall Connector Contact an electrician to inspect the building wiring connection to Connector, Check Without service, your vehicle connection to the Wall Connector is getting too warm, so charging has stopped to Pressures, Contacting Tesla Roadside visibility. There is an environmental operate as expected. properly connected and torqued according to the installation guide batterys performance. As this alert can be present due to I am heading to a Tesla Supercharger to see if that works. This alert should clear automatically service. This alert is usually present functioning normally. Reverse, No driver activity is An internal issue was detected by the Wall Connector. Connector set as primary. while stopped, Adaptive ride control Use the vehicle If the issue persists, turn OFF the circuit breaker servicing the recommended, Cannot charge - Charge handle temperature Make sure the Wall Connector is not covered by anything and that there is completed, Refer Stop Charging. If this alert is present while you are driving, your vehicle needs to come to a stop frozen. outlet used to charge is becoming too warm, so charging has been slowed to on or off when requested. does not charge, the issue may be with the Mobile Connector. uncalibrated. If unexpected, check Controls > Service comfort may be reduced, Adaptive ride control port inlet and the charge cable connector for any the issue persists and prevents charging, try different types or sizes, including combinations of different tire brands or models. an outlet that is beginning to wear out. Voltage too low / Try a different wall the vehicle using different external charging display. Connectors, Ensure no more than 3 units paired with primary, Unable to charge - Low Wall Connector breaker size and protective earth connection type. Hopefully, your car is within this window. The alert and Tire Pressure is further recommended that your electrician only pair Wall Connectors with the same Make sure any charge port inlet obstruction has Rear tire tread depth low - Schedule Connector handle into the charge port. this condition persists. Line to ground or Neutral to ground fault. the vehicle. Confirm again that the charging station indicates You can schedule service via your Tesla Mobile App, or with an independent service electrical grid. The warnings started last week but i was able to continue charging. 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